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Survey: Employers Give Health Care System Average Grades

Only about a third of U.S. employers gave the country’s health care system a favorable “A” or “B” grade, according to a recent survey from Deloitte.  By contrast, nearly four in 10 (38percent) gave a...

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HFMA & ACA Present New Billing Guidelines to Provide Patient Support

An increasingly large amount of patients are finding themselves facing an insurmountable and overwhelming pile of debt following a battle with a serious injury or illness.  This scenario eventually...

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Mnet Financial Welcomes Tricia Restrepo

Aliso Viejo, California (March 14, 2014)-Mnet Financial, the leader in receivable management solutions in the field of healthcare, is proud to welcome new team member Tricia Restrepo as Revenue Cycle...

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Finance: CFPB Releases Research on Impact of Medical Debt

Recent research released by the Consumer Financial Protection Bureau shows that consumers’ credit may be overly penalized for medical debt that goes into collection and shows up on their credit...

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Communication Key to Patient Experience

Helping someone to understand the portion of a medical bill that will become their “patient responsibility” can be challenging and time consuming for healthcare providers.  Even though, on the...

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Spike in Complaints About Debt Collection Activities Creates CFPB First...

More complaints about debt collection activities were published by the Consumer Financial Protection Bureau (CFPB) in the first quarter of 2015 than in any quarter previously.  A large surge in...

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Trends & Challenges: A Look at the Future of Healthcare Receivables

In the last several years, the Affordable Care Act has changed how consumers access healthcare as well as how providers and the collection agencies they work with navigate the healthcare receivables...

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Using Technology to Improve the Patient Experience

Patients in today’s world expect a positive experience when dealing with their medical providers and any other related third parties that might help them through the process.  Even though delivering a...

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News & Notes

Collections at Urgent Care Centers   ACA International board member Tom Gavinski spoke to Urgent Care magazine about the nuances behind outsourcing medical debt to third-party collection agencies....

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Credit Checks Can Go a Long Way in Determining Consumers’ Ability to Pay

Healthcare providers are using credit checks at a higher rate to determine consumers’ ability to pay a bill and, in some cases, their overall spending activity and credit history, according to a...

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